NGEN WEB manager down

Hi I just got a new NGEN Hardware and it seems to crash often and I cannot access the Web manager - I get an error that there is no server available.

Will this be fixed soon. I have 14 days to return this product and without a fix this is going back.

Thanks

Darklord Modular

I just checked, too.

https://ngen-manager.spektroaudio.com/

No server available. 503

What does the Web Manager do? Can we write patterns for DRUMGEN etc. Say I wanted a simple 4 on the floor?