After the 1.2 FW-update NGEN doesn’t appear as an USB FLASH Drive anymore when selecting FW Option in the Settings menu.
NGEN HARDWARE version :1.1
Hey everybody, I’ve received this bug report from @Acoustiman and, unfortunately, I’ve been able to confirm that there was an issue with entering FW Update mode in Firmware 1.2 / HW v1.1.
This was an issue with the build and a fixed version of 1.2 is already available on the User Manual.
I’ve also added instructions on how to use an alternative method to update HW v1.1 to the User Manual: Firmware Update - NGEN Manual
This method, although not as convenient, should always put NGEN into update mode (and mount it as a drive on your computer) regardless of the OS state.
I believe the issue should be fixed now and I’ll make sure to double-check this on future releases.
If anyone need help with their unit, please feel free to get in touch directly via email.
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